Website Support


  

Electronic Documents

Text-based information

We offer information in two formats - HTML and Portable Document Format (PDF). PDF documents are accessible by using Adobe Acrobat Reader which can be downloaded free of charge from the Adobe Web Site.

Map-based information

We offer our map based information in several formats. Non-interactive maps through image files and PDF documents. Our interactive mapping services run through an application called ARCIMS and are based upon our main geographical information system (GIS) database.


Website Accessibility

We are continually incorporating into our Web site the Universal Accessibility concept - serve our large audience by following guidelines set out by the AODA - The Accessibility for Ontarians with Disabilities Act and the World Wide Web Consortium.

Presently, the information provided through www.burlington.ca, is in two possible versions: Hypertext Mark-up Language (HTML) or Portable Document File (PDF). Currently, HTML is accessible via screen readers while PDF documents are not. Adobe Corp., creators of the reader for PDF files is creating a version of Acrobat that will provide access.

The City of Burlington Web site audience includes those users with disabilities. If you have a suggestion on ways to improve the accessibility of the City's Web site, please email the Web Editor.

This accessibility statement is limited to the Web site of the City. The City assumes no responsibility for Web sites that are linked to, hosted by or otherwise electronically connected to the City's Web site or Web servers.


Privacy

The City of Burlington is committed to protecting the privacy of any personal information you may provide when visiting the City of Burlington Web site. Our privacy policy complies with the provisions set out in the Municipal Freedom of Information and Protection of Privacy Act (This link leads to the Information and Privacy Office of the Government of Ontario where the MFIPP is housed.).

The City of Burlington and Google Analytics collect data each time a visitor enters the City of Burlington website. This information is used to collect statistical data about visitors as a whole and does not identify specific individuals. Information collected may include:

 

 

Stored by the City Stored by Google
Internet Service Provide IP Address X  
Name of Internet Service Provider   X
Operating system, Web browser information, Internet connection speed, screen colours and resolutions, flash and java versions   X
Date and time of visit X X
Pages accessed on the City of Burlington Website X X

 

Stored by the City

The above information is automatically collected by the City’s web server, filter, and firewalls. This information is collected and stored electronically and the length of storage is currently under review. Access to this information is restricted and is not accessible to general staff or the public.

Stored by Google

Google collects information for the delivery of website statistics and analytics. This information is stored indefinitely by Google. This information cannot identify a single website user. Google does not provide personal information to the City of Burlington.

Collection of information by Forms or Surveys

When you visit the City of Burlington website you do so anonymously and are not required to tell us who you are. When personal information is requested it is our commitment to provide notice outlining our legal authority to collect it and include the following information:

  • The purpose for collecting the personal information
  • How the information will be used and who will have access to it
  • How the information will be recorded and stored
  • Who to contact if you have any questions about these practices

All information voluntarily sent to the City website, by email, feedback form or other means, becomes the property of the City of Burlington. The City of Burlington does not sell, nor distribute this information. This privacy statement is limited to the City of Burlington Web site.

The City assumes no responsibility for the Web sites that are linked to, hosted by or otherwise electronically connected to the City's Web site or Web server. The City of Burlington may change this policy at any time at its sole discretion.


Disclaimer

The City of Burlington World Wide Web Site is being provided for information purposes only. The City of Burlington does not accept any responsibility for reliance thereon. The authors publishing on the City of Burlington Web site do not make any representations or warranty, express or implied, including without limitations, as to the quality, merchantability and fitness for The City of Burlington's Web Site. The City shall not be liable for any indirect, special, incidental, exemplary, consequential or other damages including lost profits and the user saves the City harmless

The Corporation of the City of Burlington does not accept any responsibility for the accuracy of this information, nor is it responsible for any expenses or damages incurred directly or indirectly resulting from the use of this information.

Please check with City staff for the most up to date information.

The City of Burlington's Web site has not been prepared for any manufacturer or any other company and the authors have not received remuneration from any manufacturer or any other company in connection with its design.

The City of Burlington makes every effort to ensure that the material provided herein is current, however The City of Burlington reserves the right to change notices or descriptions without advanced warning.

In the case that information available at City Hall and that of the City of Burlington Web Site is in discrepancy it shall be deemed that the material located at City Hall to be current and correct overriding the material contained within the Web site It is always in the best interest of the viewers of the City of Burlington's Web site when in doubt to contact The City of Burlington to ensure timely and accurate information.


Copyright

©Copyright. All of the material provided in this Web site is the sole property of the Corporation of the City of Burlington and cannot be duplicated in whole or in part without the express written permission of the City of Burlington or its legal Representatives unless for individual use duplication in whole or in part for distribution for sale is prohibited.

All rights reserved. All text, graphics, audio and video files and other content on this Web site is either owned by the City, or permission to use has been obtained.


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