Contact Us
Want to speak to someone about an environmental concern? Here is a list of contact information organized by topic.
|
Issue |
Responsibility |
Contact |
|
Idling |
City |
General questions – (requests for posters, bookmarks, signage and banners)Environment – 905-335-7777 Bylaw enforcement - (Parking Services) – 905-335-7816 |
|
Pesticides |
Province
|
General inquiries about the provincial pesticide regulations 1-800-565-4923 or http://www.ene.gov.on.ca/en/land/pesticides/. Industry specific fact sheets are available at http://www.ene.gov.on.ca/en/land/pesticides/factsheet-pesticides.php Reports of suspected non-compliance should be directed to your local MOE district office (during business hours) at 905-319-3847 or 1-800-335-5906 or to the Ministry’s Pollution Hotline at 1-866-MOE-TIPS (1-866-663-8477). General inquiries about City of Burlington practices - Environment (905-335-7777) or Roads and Parks Maintenance- 905-333-6166 If health related issues – Halton Region Health Department 905-825-6000 |
|
Energy |
City
|
General inquiries about City energy initiatives – Municipal Energy Conservation Officer - 905-335-7777 Information on electricity conservation initiatives available to Burlington residents and business owners/managers. Call 905-332-1851 or visit www.burlingtonhydro.com and look under Conservation. |
|
Yellow fish road program |
City Conservation Halton |
To book painting kits - Environment - 905-335-7777 To book painting kits or to request a presentation - 905-336-1158 x284 or yellowfishroad@hrca.on.ca |
|
Forestry issues |
City |
Roads and Parks Maintenance Department – 905-333-6166 |
|
Environmental planning issues (ecology, plants, environmentally sensitive areas) |
City |
Planning Department – 905-335-7642 |
|
Environmental engineering issues (creeks, stormwater management) |
City |
Engineering Department - 905-335-7694 |
|
Weed control |
City |
Building Department (Bylaw enforcement section) – 905-335-7731 |
|
Turf maintenance (complaints about city property turf) or Adopt a Flowerbed |
City |
Roads and Parks Maintenance Department – 905-333-6166 |
|
Burning leaves, waste, etc. |
City |
Fire Dispatch 905-637-8253 (Note, they will only respond at the actual time the burning is taking place). |
|
Litter
|
City
|
Litter on public property – Roads and Parks Maintenance Department –905-333-6166 Litter or refuse (dumping) on private property – Building Department (Bylaw enforcement section) – 905-335-7731
|
|
Spills |
City
|
Small spills on city property (creek, storm water sewer) - Roads and Parks Maintenance Department – 905-333-6166. Ministry of the Environment (MOE) Spills Action Centre – 1-800-268-6060 |
|
Environmental Audit Property Requests |
Halton |
John McIntosh, Water Resources Specialist, Region of Halton – 905-825-6000 x7512 |
|
Water/Indoor Air Quality (related to health issues/symptoms) |
Halton |
Wendy Patterson, Region of Halton – 905-825-6000 x7362 |
|
West Nile Virus |
Halton |
Halton Region Health Department – 905-825-6000 Questions about the larviciding program? Dimitra Kasimos 905-825-6000 x7373 |
|
Beach results (what’s open and closed for swimming) |
Halton |
Halton Region Health Department – 905-825-6000 or 1-866-442-5866 Beach quality information is available 24 hours a day. During regular business hours ask for beach information, after regular business hours press 2 for health information. Information is updated weekly or as conditions change. This information is also posted on the Halton Region website at http://www.halton.ca/cms/one.aspx?portalId=8310&pageId=11581 |
|
Algae Odour Blue-Green Algae concerns |
Halton Halton |
Ministry of the Environment, Gerry Healy, 905-319-3170. Halton Region Health Department, Manager, Healthy Environments – 905-825-6000 |
|
Heat and cold alerts |
Halton |
Issued by the Halton Region Health Department 905-825-6000 |
|
Smog alerts
|
Province
|
Issued by the Ministry of the Environment. Information online at www.airqualityontario.com For an English recording of Air Quality readings and forecasts, dial: 1-800-387-7768 or 416-246-0411 (in Toronto). For a French recording dial 1-800-221-8852. For general public inquiries about the Air Quality Index call 1-866-585-5008 (416-235-6051 in Toronto), or send us an e-mail at AqWeather.Office@ene.gov.on.ca. The Air Quality Health Index (AQHI) is a new public information tool that helps Canadians protect their health on a daily basis from the negative effects of air pollution. http://www.ec.gc.ca/cas-aqhi/default.asp?lang=En&n=CB0ADB16-1 |
|
Industrial/business odours (air emissions – certificate of approval) |
Province |
Halton-Peel district of the Ministry of the Environment 4145 North Service Road, Suite 300, Burlington, ON L7L 6A3 |
|
“Agricultural odours” |
Province |
Ontario Ministry of Agriculture and Food – 1-866-242-4460 Note: farms are protected from nuisance complaints so long as they are following "normal farm practices" as per the Farming and Food Production Protection Act (FFPPA). There is a board, the Normal Farm Practices Board, that hears complaints if it appears the farmer is doing something unusual which results in a nuisance impact. If, in this case, the farm is simply operating according to standard practice, there is not much to be done. In such cases, it comes down to working with the farmer, identifying opportunities to make changes if possible that reduce the nuisance, if the farmer is willing to consider it. The Act http://www.e-laws.gov.on.ca/DBLaws/Statutes/English/98f01_e.htm Factsheet on the FFPPA www.omafra.gov.on.ca/english/engineer/facts/05-013.htm Citizen's Guide to the FFPPA www.omafra.gov.on.ca/english/engineer/nfppb/guide.htm |