Freedom of Information

The Municipal Freedom of Information and Protection of Privacy Act  applies to all Ontario municipalities, including the City of Burlington and its boards and commissions.  

Under this act,  

  • Any member of the public may request to view or obtain copies of general records and information held by the City
  • Individuals may request to view, copy or correct any personal information about them that may be held by the City
  • The City must protect privacy. 

The act also describes very limited and specific circumstances where information may need to be withheld from release.  

If you would like to request information from the City: 

  1. Complete a request form 
  2. Submit the form and $5 application fee 

In Person:
At the Service Burlington counter
City Hall, 426 Brant St., Burlington ON
Accepting cash, cheque, debit and credit cards 

Via Mail:
Records and Information Coordinator
426 Brant St., P.O. Box 5013
Burlington, ON L7R 3Z6
Accepting cheque only 

Requests cannot be initiated until the $5.00 fee is received.  Cheques are made payable to “City of Burlington.” 

In normal circumstances, requests will be completed within 30 calendar days. 

If you have any questions about Freedom of Information at the City of Burlington, please contact our Records and Information Coordinator at 905-335-7600 x7701.


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