Customer Service Information

Customer service is important to us. Our motto is "Customer Service… an Attitude, a Commitment."

Complete the customer service survey and let us know how we're doing from your perspective


For the convenience of Burlington residents who do not speak English, staff volunteers will assist by interpreting the following languages during your dealings with the City:

  • Dutch
  • Estonian
  • French
  • German
  • Greek
  • Italian
  • Macedonian
  • Polish

United Way

City of Burlington staff support the United Way through a number of activities throughout the year. For example, on the last Friday of each month, staff pay for the privilege to dress down in support of this worthwhile organization.

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